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4 Things to Do Before Taking Your Computer for Repair

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Some inexperienced people may not know what they should do before they take their computers for repair. As such, you can experience inconveniences, such as lost files, during the repair process. This article discusses some of the things that you should do to avoid such problems and benefit from the repair process.

Write Down the Problem

There are high chances that you described what the problem with your computer was when you called the repair shop. However, it is possible that the person who received that call may not be the person who will actually repair your computer. It is therefore necessary for you to write down a description of the problem affecting your computer. Tape this description onto the screen of the computer so that the person working on that computer will read that information. In this way, they will get straight to the problem instead of spending time trying to find what could be wrong.

Protect Crucial Files

Nearly everyone has sensitive information that they wouldn't want others to access. This information may range from financial information or personal information that may be embarrassing. Make sure that you encrypt such sensitive files so that the repair technicians have no access to it.

Provide Accessibility

Some people have passwords that have to be entered when the computer is booted. It is better for you to disable such a password instead of writing it down for the technician who will repair your computer. This will save you from having to change the password once you get your computer back.

Use the Cloud

It is possible that your computer may contain some files that you would like to use when the computer is being repaired. You can save such files to a cloud-based storage facility so that the files can be accessed from any other computer. The added benefit of such storage is that any changes that you make to those files will be captured on your computer once you get it back. Always back up your hard drive just in case there is a need to wipe it during the repair process. Ensure that you consult the technician before restoring any data so that you don't restore what caused the problem with your computer.

Talk to the computer repair technician about any other measures that you should implement before the repair process begins. His or her advice will save you from having any problems with your computer repairs.


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